FAQ

Once you purchase an ebook, you will get an order
confirmation email with a link to your books. You'll also get an email
from help@bookfunnel.com with a link to download the ebook, or you can
send the ebook directly to your favorite device. Just follow the
instructions and you'll be reading in no time!

If the email
hasn’t arrived in 10 minutes after your purchase, please look for it in
your Spam folder or your Promotions folder if you're on Gmail.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

It depends which country you're in, and which shipping option you choose at checkout.

As
an independent author working with an independent printer, I can't
offer free or next-day shipping, like the big online stores, but the
quality of the books is excellent, and you're supporting a stronger
creative eco-system.

Each book is printed individually and sent to
you from the independent printer I use. The books are printed and sent
from the US for US customers, and from the UK for other countries.

The printing can take from 3 to 10 business days, and the shipping time varies per location.

Remember
to verify your address and email before completing a purchase. You will
be responsible for reshipment costs due to an insufficient or incorrect
addresses. 

IMPORTANT: Depending on your location (especially if you are in the EU)
import duties, fees and taxes may be charged by your courier on
delivery. We cannot control the application of taxes in each country.

We hope you understand.

Yes, signed copies of all my books are available.

Simply click on "Shop by Format" and select "Signed books". Then choose your paperback and tell me your name and/or personalised message you'd like me to include.

If you buy direct, I get paid within hours or
days, rather than months — which helps me create more books.

For any author buying their books directly from them is the fastest and most effective way of supporting them.

Most importantly for me, it means I get to connect with you directly. If you sign up to my list, I can let you know about other books you might enjoy, or offer
you special discounts, and be in line for occoassional giveaways and freebies.

Just visiting my site and taking the time to stop by means the world to me.